Info: > Note: Last Updated on 06 Nov 2025

Supply Capability

Our Supply Capability powers your marketplace’s inventory system, enabling you to source, manage, and control access to more than 500,000 experiences from suppliers and aggregators worldwide. With our platform, you, your consumers, and your agents can access as much or as little of this inventory as you choose, blending global supply with your own direct contracts or supplier uploads.

You have the flexibility to configure which products appear in your marketplace and apply business rules that align with your brand and operational needs. The Supply Capability ensures that every product is accurate, up to date, and tailored to your business strategy.

Supply Models

Our platform supports three main supply models, allowing you to combine global, private, and supplier-uploaded inventory seamlessly in one marketplace.

| Supply Model

Who Manages It

How It Works

| | --- | --- | --- | |

Contracted by us

Our platform

We contract with global suppliers and aggregators, maintaining live availability, pricing, metadata, images, and reviews. You can access this supply and apply your own rules, such as excluding high-risk products or setting visibility filters.

| |

Contracted by you

Your organisation

You can directly contract supply from supported sources, using your own rates and terms. Combine your private supply with ours for full flexibility in your marketplace.

| |

Uploaded by your suppliers

Your suppliers

Invite suppliers to your branded Supplier Portal, where they can upload, manage, and service their own products, availability, and bookings.

All three models can operate together, giving you the freedom to mix and match inventory sources to best serve your customers.

Data and Product Management

Our platform manages product data to ensure every item in your marketplace is accurate and up to date. This includes:

Live availability and pricing
Comprehensive metadata
High-quality images
Verified reviews

Updates from suppliers or aggregators are automatically synced, so your marketplace always reflects the latest information. This automated management reduces manual effort and helps you maintain a reliable, high-quality inventory.

How Features Power the Supply Capability

Supply

Our Supplier Features give you the ability to onboard suppliers directly into the platform, streamlining the process of expanding your supply network. Through the Extranet, you can invite suppliers to create their own accounts, complete their organisation setup, and manage their products independently. This approach empowers suppliers to take ownership of their product listings, availability, and content, while you maintain oversight and control through your administrative access.

How it helps: It streamlines the onboarding of new products and ensures that all supply sources are efficiently integrated into your marketplace.
Value to you: You gain a single, unified view of all available products, making it easy to expand your offering and respond to market demand.

Availability

Availability is at the heart of our platform, ensuring that consumers can only book products and experiences when there is genuine capacity. This guide explains how availability is managed, surfaced, and communicated, so you can offer a seamless booking experience to your consumers.

What it does: The Availability feature maintains live, accurate product availability and pricing across all supply models.
How it helps: It ensures that your marketplace only displays products that are bookable, with up-to-date rates and inventory status.
Value to you: You can confidently offer products to your customers, knowing that availability and pricing are always current.

Rules

What it does: The Rules feature governs which supplies appear in your marketplace and under what conditions.
How it helps: You can set business rules to control product visibility, exclude certain suppliers, or apply filters based on your brand and operational requirements.
Value to you: This gives you full control over your inventory strategy, ensuring your marketplace aligns with your business goals.

Summary

Our Supply Capability gives you complete control over your marketplace’s inventory strategy. By combining global supply with your own contracted and supplier-managed products, you can create a unique, flexible, and scalable offering for your customers.

With automated data management, configurable business rules, and seamless integration of multiple supply models, our platform ensures your marketplace always has accurate, high-quality products available across regions and channels.

Support / Questions

If you have any questions or need further support, please contact your account manager or our support team. We are here to help you provide the best possible experience for your consumers.