Currency

Our platform is designed to support multiple currencies, ensuring that consumers can view and pay for products in the currency that is most relevant to them. This flexibility helps create a seamless and localised shopping experience, increasing conversion and satisfaction for your consumers.

Key Benefits

• Localised Experience: Consumers can view prices and complete purchases in their preferred currency, reducing confusion and increasing trust.

• Configurable Options: You can select which currencies are available for your channel, ensuring alignment with your business needs and contractual agreements.

• Automatic Currency Selection: The system intelligently defaults to the most appropriate currency for each consumer, based on their location or the trip’s assigned currency.

• Easy Management: Currency settings are managed centrally, making it straightforward to update or adjust as your requirements evolve.

How It Works

• Consumers will either:

  • See the currency assigned to their trip (if provided by you), or

  • See the currencies available to your channel, as configured for the storefront or agent portal.

• Currency Selector:
  Consumers can manually change the display and payment currency using the currency selector, accessible from the main menu. Only currencies you have enabled for your channel will be available for selection.

• Configuration:
  The list of available currencies is set at the channel level. This is managed by our support or partner success teams to ensure accuracy and compliance with your agreements.

• Supported Currencies:
  The platform currently supports a wide range of global currencies, including (but not limited to): GBP, USD, EUR, AUD, CAD, CHF, SEK, NOK, INR, JPY, and many more.

• Checkout and Payment:
  The selected currency is used throughout the shopping journey and at checkout, ensuring price consistency and transparency for consumers.

Partners’ Action

• Confirm Supported Currencies:
  Work with us to confirm which currencies you wish to offer to your consumers. Only currencies that are contractually agreed and supported by our payment providers can be enabled.

• Review Currency Settings:
  Periodically review your channel’s currency configuration to ensure it remains up to date with your business needs.

• Report Issues:
  If you notice any discrepancies or have requests for additional currencies, please reach out to our support team.

Additional Notes

• Consumer Experience:
  The ability for consumers to select their preferred currency is a key driver of satisfaction. We recommend enabling all relevant currencies for your target markets.

• Language Support:
  Currency settings work alongside language settings to provide a fully localised experience. Please ensure your language options are also reviewed regularly.

Support / Questions

If you have any questions about currency configuration, need to update your supported currencies, or encounter any issues, please contact our support team. We are here to help ensure your consumers have the best possible experience.