Holibob Docs

Brand

Info: > Note: Last Updated on 23 Oct 2025

Brand

Brand empowers you to deliver a seamless, consistent brand experience across every customer touchpoint on our platform. Whether you manage one or multiple channels, each representing a unique brand, our platform ensures your identity is reflected everywhere from storefronts and portals to emails and vouchers. This capability helps you build trust, recognition, and loyalty with your customers and partners.

Key Benefits

  • Consistent Brand Experience: Your logos, colours, fonts, and layouts are applied across all customer-facing and internal interfaces.

  • Customised Communications: All emails and messages sent through the platform use your brand assets, ensuring every interaction feels authentic and professional.

  • Branded Storefronts and Portals: Both consumer-facing storefronts and internal portals are tailored to your brand, enhancing recognition and engagement.

  • Professional Vouchers: PDF vouchers issued to customers feature your chosen branding, maintaining consistency throughout the customer journey.

  • Domain and Channel Flexibility: Easily manage multiple brands or channels, each with its own unique identity and domain setup.

How It Works

When you partner with us, you can configure your brand assets—such as logos, colours, fonts, and layouts—directly through the admin portal. These assets are then automatically applied across the platform:

  • Storefronts: Consumers visiting your storefront will see your brand’s colours, fonts, logos, and layouts, creating a cohesive and familiar experience. Typically, brands also involve the setup of domains for storefronts, which are usually found at a URL similar to https://experiences.yourdomain.com.

  • Portals: Agents, suppliers, and other users accessing your portal will interact with a fully branded environment that reflects your identity.

  • Emails: All communications sent from the platform, including confirmations and updates, use your brand’s templates and assets for a professional appearance. Emails dispatched by the platform on your behalf will generally originate from experiences@yourdomain.com.

  • Vouchers: PDF vouchers provided to customers are designed with your selected branding, ensuring consistency from purchase to redemption.

  • Domains and Messaging: Storefronts and portals are accessible via your chosen domains, and messages sent via WhatsApp will come from your verified number, ensuring that your brand identity is consistently enforced. Emails or WhatsApp messages are sent from your branded addresses and verified numbers.

Partner Actions

  • Brand Asset Setup: Upload your logos, select your colours, fonts, and layouts, and configure your brand assets in the admin portal.

  • Domain Configuration: Set up your preferred domains for storefronts, portals, and communications to ensure all touchpoints reflect your brand.

  • Template Customisation: Review and customise email and voucher templates as needed to align with your brand guidelines.

By leveraging these elements, you can create a strong and recognisable brand presence across all channels and communications. This ensures your brand is represented exactly as you envision, enhancing visibility and consistency in your messaging.

Support / Questions

If you have any questions or need further support, please contact your account manager or our support team. We are here to help you provide the best possible experience for your consumers.