Info: > Note: Last Updated on 06 Nov 2025

Finance Capability

Our Finance Capability ensures that every financial process, from consumer payments to partner commissions, is handled accurately, automatically, and at scale. Designed for complex, multi-party bookings, it supports multiple currencies, intricate partner hierarchies, and high transaction volumes. This capability delivers transparency, operational reliability, and scalability for every participant in our marketplace, so you can focus on growth while we handle the financial complexity.

Every Booking Has Many Parties

Each booking on our platform involves several participants, each with unique financial roles and dependencies. These parties may operate in different currencies and require precise reconciliation and timely payouts.

| Participant

|

Role in Booking

|

Typical Financial Dependency

| | --- | --- | --- | |

Consumer

|

Purchases the product or service

|

Makes payment in local currency

| |

Payment Gateway

|

Processes the consumer’s payment

|

Facilitates secure transactions

| |

Merchant of Record

|

Legally responsible for the transaction

|

Receives payment, remits commissions/fees

| |

Our Platform

|

Orchestrates the booking and financial flows

|

Collects platform fees, manages payouts

| |

Partner

|

Supplies inventory or services

|

Receives share of proceeds

| |

Channel

|

Sells or distributes the product/service

|

May receive commission or fee

| |

Sales Agency

|

Facilitates the sale

|

Earns commission

| |

Agent

|

Acts on behalf of the consumer or the agency

|

May receive commission or fee

| |

Purchase Agency

|

Buys on behalf of the consumer or business

|

May receive commission or fee

|

Note: It is common for a single booking to involve three or more currencies, requiring robust reconciliation across all parties.

How Finance Works

Our Finance Capability is built on three key pillars, each designed to ensure accuracy, transparency, and compliance:

| Pillar

|

Purpose

| | --- | --- | |

Processing

|

Handles secure payment collection, settlements, and multi-currency flows, including both platform-collected and partner-collected payments

| |

Reconciliation

|

Calculates and distributes commissions, fees, and payouts automatically

| |

Reporting

|

Provides transparent, auditable financial records for all participants

|

Processing:
We manage the end-to-end flow of funds, ensuring every payment is collected, converted, and settled correctly.
This includes two primary scenarios:

• Platform-Collected Payments: The consumer pays through our platform, and we distribute funds, commissions, and fees to all parties automatically.

• Partner-Collected Payments: In some cases, the partner collects payment directly from the consumer. The partner then pays us our commission, and our system reconciles and records these flows to maintain accuracy and transparency.

Reconciliation:
Our automated systems calculate commissions, fees, and payouts for each party, regardless of currency or complexity.

Reporting:
Every transaction is logged and auditable, giving you and your partners full visibility and confidence.

How Features Power the Finance Capability

Payment Processing

The payment processing system is designed to provide you and your consumers with a secure, flexible, and seamless transaction experience. With support for a variety of payment methods, customisable commission rates, and robust financial features, you can confidently manage your commercial arrangements and deliver a smooth checkout journey

How it Supports Finance Capability:

• Accepts payments in a wide range of currencies and payment methods.

• Automatically routes funds to the correct parties, factoring in commissions, fees, and exchange rates.

• Supports both platform-collected and partner-collected payment flows, ensuring all parties receive their correct share.

• Ensures settlements are timely and compliant with local regulations.

Value to Partners:
You benefit from seamless, global payment acceptance and settlement, reducing operational overhead and ensuring every party is paid accurately and on time.

Finance

Our Finance and Payment system is designed to give partners flexibility, clarity, and control over how products are priced, promoted, and transacted. With support for popular payment methods, product-level commission rates, promo codes, and cancellation policies, these tools help you create seamless financial experiences for your customers while ensuring commercial alignment with your business goals.

How it Supports Finance Capability:

• Calculates commissions, fees, and partner shares for every booking, even across multiple currencies.

• Automates payout scheduling and distribution, reducing manual intervention and risk of error.

• Reconciles both platform-collected and partner-collected payments, ensuring all financial flows are tracked and settled.

• Generates detailed, auditable reports for all financial flows, supporting compliance and transparency.

Value to Partners:
You gain confidence in the accuracy of every transaction, with clear records and timely payouts that support your business growth.

Fraud Prevention

Fraud prevention is a key part of our commitment to keeping you and your consumers safe throughout the booking and payment process. We use a combination of technology, best practices, and proactive support to help identify, prevent, and respond to fraudulent activity.

How it Supports Finance Capability:

• Monitors transactions in real time to detect and prevent fraudulent activity.

• Applies advanced risk checks and compliance controls at every stage of the payment flow.

• Safeguards sensitive financial data and ensures regulatory compliance.

Value to Partners:
You can trust that every transaction is secure, compliant, and protected from fraud, safeguarding your revenue and reputation.

Summary

Our Finance Capability delivers financial clarity, consistency, and compliance across every booking. By automating complex processes from payment collection to reconciliation and reporting, we remove operational complexity and reduce human error. This enables you and every party in the value chain to scale with confidence, knowing that our platform delivers accurate, secure, and timely payments every time.

With our Finance Capability, you can trust that every transaction is handled with the highest standards of accuracy, transparency, and security.

Support / Questions

If you have questions or require further details, please contact your partner support representative.